In the Field with a Service Tech: How the Mighty Probe Supports Everyday Utility Work
Every day, utility technicians across the country step into the field to keep vital infrastructure working and the public safe. For Grayson Bierling, a service technician at the Holland Board of Public Works (BPW) in Michigan, that means responding to utility locating requests, troubleshooting issues and maintaining the public’s access to water and electric systems — all while working safely, accurately and efficiently.
Like many in his field, Bierling depends not just on his training and instincts, but also on reliable, well-designed tools. Among the equipment that helps him get the job done is the Mighty Probe from T&T Tools Inc., which is designed for utility professionals who need both sensitivity and strength in unpredictable conditions.
We interviewed Bierling, who has been in his position for just over two years, to discuss his work and the impact the Mighty Probe has made on his day-to-day activities. Find out why the Mighty Probe and other equipment from T&T Tools have become commonplace for Holland BPW workers.
A Typical Day at the Holland BPW
At the Holland BPW, Bierling’s responsibilities range from helping utility crews ground their equipment to locating curb box tops (water shutoff valves). Both tasks require him and his coworkers to probe the ground, quickly feeling for shallowly buried assets or voids without causing unnecessary disruption.
“We poke around to find the metal top (of the curb boxes),” Bierling said.
When grounding a utility locator, the grounding rod must be properly embedded in the soil. It needs to make good contact, even in dry or compacted ground. In these situations, a dependable probe is invaluable.
Bierling has that in the Mighty Probe, which is among the equipment he inherited at his job. It’s one of his tools that has been a real difference-maker
Putting T&T Tools Equipment to Work in Holland, MI
Bierling noted that the Mighty Probe stands out for its unique features and everyday versatility.
“I like that it’s insulated at the top, so in case you hit something electrical, you don’t get shocked,” he said. “I like how durable it is and that the rod doesn’t bend. And I like that it unscrews so that you can replace parts instead of getting a whole new tool.”
The Mighty Probe isn’t the only tool manufactured by T&T Tools that is used by the Holland BPW. Techs also use the Handy Hook – Single and the Dual Grip Popper. These specialty hooks can be used for lifting jobs that include:
- Opening manhole covers
- Lifting riser covers
- Opening steel grates
- Lifting septic tank lids
- Pulling skids in truck
- Moving machinery
- Moving portable toilet
Whether the job requires probing the soil or moving heavy objects, the Holland BPW crew knows they can depend on T&T Tools equipment for reliable performance.
The Importance of Having the Right Tool
Bierling could recall several examples of the Mighty Probe making a difference in his work. It has especially made it easier to complete grounding work.
For the electromagnetic locating equipment to function correctly, it needs to complete a circuit between the transmitter and the soil, something that’s not always easy in dry or compacted ground.
“The length of it helps a lot,” he said. “If the ground is really hard on top, we can’t locate. With the Mighty Probe, we can go a lot deeper, so that helps a lot.”
Bierling also noted how his skills and confidence have improved since making the Mighty Probe a go-to tool.
Referencing his ability to locate curb box tops, he said, “It has taught me how to feel around underground and know what I’m poking at, as far as metal objects go.”
What Makes a Tool Worth Using
The Holland BPW isn’t the only entity in the area that has added T&T Tools equipment to its inventory. Bierling said that he knows other municipalities and companies in the region have it as well, which comes as no surprise to him.
“T&T Tools makes very durable products that are very versatile,” he said. “They can be used for many purposes.”
Utility professionals trust tools like the durable Mighty Probe to perform in all seasons and conditions, which can vary greatly near the shores of Lake Michigan. And having T&T Tools located right there in Holland is an added benefit.
“It’s very convenient,” Bierling said. “They’re a local company to us, so they’re very easy to get a hold of.”
Advice for New Utility Technicians
When it comes to utility work and using probes, new utility technicians should lean on their training and advice from more experienced peers to prevent accidents. Safety is always the top priority, and taking your time and observing your surroundings is the obvious approach to avoiding costly mistakes.
“Overall, just watch out for other utilities. We make sure we’re not near (live lines) when we’re probing around,” Bierling said. “I’ve also probed to locate water lines, and you have to go slow near those.”
Tools that give you quality feedback — a good feel of what’s beneath the surface — are invaluable. A quality probe will not only go into the ground easily but also make it easier for you to interpret what you’re encountering.
To put it simply, it’s not just about having good tools; it’s about understanding when and how to use them.
Serving Utility Workers Today & Into the Future
Bierling’s work at the Holland BPW reflects what municipalities across the country strive to provide: professional, skilled and timely services that keep public utilities operating at optimal performance. Whether it's addressing a water issue or supporting a larger infrastructure project, the tools available play a crucial role in project success.
As field demands grow and utility systems become more complex, tools like the innovative Mighty Probe are helping the next generation of utility workers stay sharp, safe and efficient.
For more information about T&T Tools Inc. and our products, browse our website, call (800) 521-6893 or email sales@mightyprobe.com.
How Do I Order From T&T Tools?
If you’re looking for additional resources to help you choose the right tool for your job, we’ve got you covered. Our team is always available to answer questions and help you find the best fit for your work.
If you already know what you need and are ready to buy now, visit mightyprobe.com to order online directly or call us at (800) 521-6893.
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